Who should I contact for help with my MediaValet library?

If you have a permission or an access issue : Contact the administrator of your library (this would be an internal contact within your company) to make sure they approved your access and your permissions

If you have questions about a functionality, integration or a need for training : Your dedicated Implementation Manager or your Customer Success Manager (if your set-up is complete) will be the best person to contact.

If you have a technical issue such as a bug, errors, connectivity problem, upload and download issues, please reach out to our technical support team at support@mediavalet.com

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