There are two ways to reset the password to your user account:
A) From the login screen
- Navigate to your MediaValet library URL in your browser for example, xxx.mediavalet.com
- Click on the "Forgot your password?" hyperlink as seen below:
- You will be prompted to input the Username that you usually sign-in with.
- Note: While this is typically the same value as your email address, it is possible that this can be different.
- Note: While this is typically the same value as your email address, it is possible that this can be different.
- Click "Get Password" once you input your username:
- You should receive an email with instructions on how to reset your password.
B) From your MediaValet Library
- When logged in, click on the three vertical lines in the top-right corner of your library and select "Profile" from the drop-down menu:
- From the Profile section, click "Change Password" in the Password box.
- Input your current and new password values.
- Click "Save" to confirm.