MediaValet Direct - Frequently Asked Questions

MediaValet Direct is a free desktop uploader tool that helps users get content into the library faster through an easy to use drag and drop UI. MV Direct turns your nested folder structures into MediaValet categories saving you even more time.

To download MediaValet Direct, please click here https://mediavaletdirect.mediavalet.com/client-download

 MediaValet Direct is available on both Mac and PC.

com009.svgImportant Notes

  • You will need permissions to upload assets as approved and create categories to be able to use MediaValet Direct. Please contact your Administrator to adjust your permissions if needed.

  • MV Direct does not work if Filename Versioning option enabled on your library. If you receive this pop up alert and want to learn more, reach out to your customer success manager or success@mediavalet.com 

Who is it for?

Anyone needing to upload large amounts of assets or data. Thousands to 300,000 assets, or very large files in the dozens of GB.

Is Mediavalet Direct safe to install?

Yes. MediaValet Direct is digitally signed and verified to ensure it is safe and secure to install. 

Is there a File Size Limit or Format Limitations?

There are no max file size limits in MediaValet Direct, so upload away!

Is there an upload limit?

The speed of upload through MediaValet direct is limited by 500 assets per minute, this limit does not prevent you from selecting way more than 150 assets to upload.

How do I upload files? Can I pause an upload once I start it?

To learn more about uploading assets via MediaValet Direct, please visit our Getting Started Article.

To pause your upload, simply click Pause Upload. If you wish to stop it entirely go back to the main screen and remove it from your upload list.

What is the difference between adding and merging folders?

To learn more about adding and merging folders, please visit our Getting Started Article

What are the current limitations?

1. Download and Sync: Users do not have the option to download or sync. 

2. Metadata: Users cannot attach additional metadata to their assets on upload. 

3. Multicategory Upload*: Users cannot upload assets to multiple categories. 
*Except by using a workaround involving asset duplication or adding from a different source.

This article answers the most common questions about MediaValet Direct, MediaValet's desktop bulk-upload tool.

What is MediaValet Direct?

MediaValet Direct is a desktop bulk-uploader built to simplify uploading assets in bulk while preserving your existing folder structures. It analyzes folder structures from desktops, external drives, and web drives, then replicates them inside the DAM.

com009.svgImportant Notes

  • Prior to using the tool, please check with your Onboarding Manager, your Client Success Manager or the Technical Support Team if you have the Filename Versioning option enabled on your library as you may overwrite assets with the same name in your library when bulk uploading assets through the tool.
     
  • You will need permissions to upload assets as approved and create categories to be able to use MediaValet Direct. Please contact your Administrator to adjust your permissions if needed.

How do I download and install MediaValet Direct?

To download the tool, go to MediaValet then click on the Upload section then click on Download:

Is there a cost associated?

No. There is no cost associated with MediaValet Direct.

What are the current limitations?

  • Download and sync: Downloading and syncing are not available.
  • Metadata: You cannot attach additional metadata to your assets on upload.
  • Multi-category upload: You cannot upload assets to more than one category at a time. Note: You can work around this by duplicating the asset or adding it from a different source.

How do I upload files or folders?

  1. Select Upload a Folder.
  2. Select the folder or folders you want to upload.
  3. Select the MediaValet category where you want the files uploaded.
  4. Select Add Folders.
  5. Select Next Step.
  6. If you are not using filename versioning, skip the renaming step.
  7. Select Start Upload.

 

Are there any file size or format limitations?

No. MediaValet Direct does not impose file size or format limitations.

How can I monitor the upload progress?

After you start the upload, you will see the overall progress of your folders and files, plus the progress of each individual file. Hover over an individual progress bar to see the filename.

Can I pause or cancel an ongoing upload?

Yes. To pause an upload, click Pause Upload. To stop it entirely, return to the main screen and remove it from your upload list.

What is the difference between adding and merging folders?

Adding a folder

When you add a folder to a category in the DAM, MediaValet Direct replicates the folder, its subfolders, and the assets.

Merging a folder

When you merge a folder, MediaValet Direct adds only the contents of the selected folder to the chosen category. It does not create a new category—it adds the subfolders and assets directly. Note: Merging is a good option when you are consolidating the contents of several folders from your desktop, external drives, or web drives into a single category in the DAM.

Example: You have a folder on your desktop called Seasons that contains multiple subfolders and assets.

seasons-folder-desktop.png

If you add the folder, a new Seasons category is created with the subfolders nested inside it:

category-structure-added.png

If you merge the folder, the subfolders are added directly to the chosen category without a new Seasons category:

category-structure-merged.png

Is there an upload limit?

The speed of upload through MediaValet direct is limited by 500 assets per minute, this limit does not prevent you from selecting way more than 150 assets to upload.

What are the current limitations?

1. Download and Sync: Users do not have the option to download or sync. 

2. Metadata: Users cannot attach additional metadata to their assets on upload. 

3. Multicategory Upload*: Users cannot upload assets to multiple categories. 
*Except by using a workaround involving asset duplication or adding from a different source.

Where can I get support?

Visit the MediaValet Support Center or contact your MediaValet Representative.

Related Articles

  • Getting Started with MediaValet Direct
  • Uploading Assets in MediaValet
  • Organizing Assets with Categories

If you have a question that is not answered here, contact MediaValet Support at support@mediavalet.com

If you have any further questions, please don’t hesitate to contact the Support Team at support@mediavalet.com

 

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