MediaValet Direct - Frequently Asked Questions

MediaValet Direct is a free desktop uploader tool that helps users get content into the library faster through an easy to use drag and drop UI. MV Direct turns your nested folder structures into MediaValet categories saving you even more time.

To download MediaValet Direct, please click here https://mediavaletdirect.mediavalet.com/client-download

 MediaValet Direct is available on both Mac and PC.

com009.svgImportant Notes

  • You will need permissions to upload assets as approved and create categories to be able to use MediaValet Direct. Please contact your Administrator to adjust your permissions if needed.

  • MV Direct does not work if Filename Versioning option enabled on your library. If you receive this pop up alert and want to learn more, reach out to your customer success manager or success@mediavalet.com 

Who is it for?

Anyone needing to upload large amounts of assets or data. Thousands to 300,000 assets, or very large files in the dozens of GB.

Is Mediavalet Direct safe to install?

Yes. MediaValet Direct is digitally signed and verified to ensure it is safe and secure to install. 

Is there a File Size Limit or Format Limitations?

There are no max file size limits in MediaValet Direct, so upload away!

Is there an upload limit?

The speed of upload through MediaValet direct is limited by 500 assets per minute, this limit does not prevent you from selecting way more than 150 assets to upload.

How do I upload files? Can I pause an upload once I start it?

To learn more about uploading assets via MediaValet Direct, please visit our Getting Started Article.

To pause your upload, simply click Pause Upload. If you wish to stop it entirely go back to the main screen and remove it from your upload list.

What is the difference between adding and merging folders?

To learn more about adding and merging folders, please visit our Getting Started Article

What are the current limitations?

1. Download and Sync: Users do not have the option to download or sync. 

2. Metadata: Users cannot attach additional metadata to their assets on upload. 

3. Multicategory Upload*: Users cannot upload assets to multiple categories. 
*Except by using a workaround involving asset duplication or adding from a different source.


If you have any further questions, please don’t hesitate to contact the Support Team at  support@mediavalet.com

 

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