Experience Portal admins and editors can control which filters are shown to end users on a per-category basis directly within the Asset Category component. This helps create a cleaner, more focused browsing experience tailored to each page.
How It Works
When editing an Asset Category component, a Filters section appears at the bottom of the Content tab featuring two types of filters using the metadata from your DAM:
Filters, such as:
| Custom Filters, which reflect the custom attributes you've created and assigned within your DAM.
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Within this tab, administrators and page editors can enable or disable individual attribute filters, customizing the filters end users can see and access when navigating the asset category. Simply check any filters you want users to be able to utilize and uncheck filters you want to hide from the asset category.
A few things to note:
- All custom filters are enabled by default.
- Unchecking a filter removes it from the filter panel seen by end users.
- Custom filter visibility respects user permissions, both for you as the admin or editor and the end user (so if you don't see a custom attribute you expect to see, it's likely due to permissions within the DAM).
Once saved, updates are reflected immediately in preview and on published pages.
What This Means for End Users
- Users will only see the filters you choose to display which they have permission to access.
- Hidden filters are not visible or enabled by users.
- The experience becomes simpler and easier to navigate
Things to Keep in Mind
- Hiding a filter does not remove or change underlying metadata.
- All metadata will continue to be managed within the DAM.
- Filters will still exist behind the scenes for search and organization.
- Filters do not automatically hide when they have no assets assigned to them.
- You can hide all filters for a cleaner browsing experience if desired.
- Changes apply only to the specific Asset Category component where you made filter selections.
- Duplicating the component on the same page with duplicate the filter selections.
- Duplicating the page will reset the filter selections, allowing unique filter selections per page.
- Custom filters do not show or reflect attribute groups.
Troubleshooting
A filter is missing
- In the Experience Portal: Check whether it has been unchecked in the Filters section.
- In the DAM: Confirm the user has permission to view that custom attribute.
- In the DAM: Make sure the custom attribute exists and is available.
A filter shows no results OR expected assets are missing
In the DAM: The custom attribute may not have assets assigned to it yet. How to check: In the categories containing that asset or from Advanced Search, filter by the attribute, and then select "No value" to see which assets within that attribute are unassigned. Assign affected assets to the options within the attribute and refresh the Experience Portal. Note: Updates may take a few minutes to be reflected within the Experience Portal.
Using "no value" to check which assets within the Illustration Library are missing attribute assignments. Currently, these assets will not appear in an Experience Portal asset category when the "Brand approved" filter is used.
Best Practices
- Keep commonly used filters like File Type visible for most categories.
- Hide filters that aren’t relevant to the content on that page.
- Avoid showing too many filters at once—simpler experiences are easier to use.
- Consider the needs of your audience when deciding which filters to include.
Summary
Filter visibility gives you more control over how users explore content in your portal. By showing only what’s relevant, you can create a more intuitive, streamlined experience—without impacting your underlying data or global search functionality.