If you have forgotten your password or would like to change your password, this article covers how to do so. There are two ways to reset the password to your user account.
Reset from the Login Screen
1. Navigate to your MediaValet library URL in your browser for example, xxx.mediavalet.com
2. Click Forgot your password?
3. You will be prompted to input the Username that you usually sign-in with.
Note: While this is typically the same value as your email address, it is possible that this can be different.
4. Click Get Password once you input your username.
5. You should receive an email with instructions on how to reset your password.
6. Please make sure that this new password is between 7-20 characters in length and include at least 1 capitalized letter, 1 number and one of these special characters (@,#,$,%,&,!,_,`,-,=,') and no leading or trailing whitespace.